Unable to Clone Form

  • WritePal
    Asked on April 14, 2025 at 10:55 PM

    Hi,


    I just signed up and it's not allowing me to clone. It wants me to upgrad.e I have just one form and I have zero submissions. I just started.


    Please check into it, as I need to send a form to a client asap


    Thanks,

    Phillip

  • Aries JotForm Support
    Replied on April 14, 2025 at 11:04 PM

    Hi Phillip,

    Thanks for reaching out to Jotform Support. I checked your account, and you're currently on the Bronze plan, which allows up to 25 active forms at a time. It also looks like you've successfully created a cloned form, as I can see 'Clone of [Imported] US CONSUMER INSURANCE PROTECTION AGENCY LLC (Domenic)' in your list. If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Unable to Clone Form Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Unable to Clone Form Image 2 Screenshot 41

    You can also check out our guides on How to Clone an Existing Form From Your Account and How to Clone an Existing Form From a URL.

    That's it. Once we hear back from you, we'll be able to help you with this.

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