I’m unable to log in to see if my email is on the Bounce list. I tried x3 but didn’t receive a link to reset my password. I only have this one e

Hi there

I have tried to sign up for jotform as a new user but it tells me my email address is already linked to an account.

I then try to reset password but then dont receive a reset email.

Please advise.

Regards.

Debbie Stockstill

Hi Debbie,

Thanks for reaching out to Jotform Support. After checking our records, we were unable to locate a Jotform account associated with the email address you used in this support ticket. It’s possible that the account was registered using a different email address or that a typo was made when signing up.

If you have any other email addresses you might have used, can you share them with us so we can take another look? Alternatively, if you’re trying to create a new account, you can do so by visiting our Sign Up page.

Once we hear back from you, we can help you with this.