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  • Keyva
    Asked on April 14, 2025 at 6:17 PM

    I purchased three tickets at $20 each on the below website and I received an error message stating that I had unauthorized access when I tried to confirm my email three times. I then went to have a verification email reset and it says that I have to wait 24 hours. I’m just trying to access the tickets I paid for.

    Jotform Thread 26185031 Screenshot
  • Allan Brian JotForm Support
    Replied on April 14, 2025 at 7:40 PM

    Hi Keyva,

    Thanks for reaching out to Jotform Support. It seems that you completed an online form created at Jotform. Keep in mind that Jotform is an online application that makes it simple for anyone to create unique online forms. You need to get in touch with the form owner directly so they can assist you.

    Let us know if you need any more help.

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