Getting Blank Popup Window When Trying Square Payment Integration Test Mode

  • RFYBS
    Asked on April 14, 2025 at 5:00 PM

    I am having problem's logging into the Square while trying to use Test Mode. All I get is a blank screen.

    Jotform Thread 26183131 Screenshot
  • Aries JotForm Support
    Replied on April 14, 2025 at 5:50 PM

    Hi Jim,

    Thanks for reaching out to Jotform Support. I cloned and tested your form to replicate the issue, and it seems to be working properly when I connect it to Square test or sandbox. Check out the screencast below:

    Getting Blank Popup Window When Trying Square Payment Integration Test Mode Image 1 Screenshot 20

    I cleared your form cache as a precaution. I also recommend clearing your browser cache to fix any potential browser cache-related issues. Additionally, I suggest trying incognito mode in your browser. You might want to check out this guide on how to create a sandbox test account in Square.

    Give it a try and let us know how it goes.

  • RFYBS
    Replied on April 21, 2025 at 3:05 PM

    Thank you for your help. Please closes ethe ticket.

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