Unable to copy the prefill URL because it is being blocked by the chatbot

  • Greatergoodmediaautomation
    Asked on April 14, 2025 at 12:34 PM

    please move the chatbot out of the way because I can't copy my prefill URL!

  • Marijoy JotForm Support
    Replied on April 14, 2025 at 12:41 PM

    Hi Greatergoodmediaautomation,

    Thanks for reaching out to Jotform Support. If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Unable to copy the prefill URL because it is being blocked by the chatbot Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Unable to copy the prefill URL because it is being blocked by the chatbot Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

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