Product List: Set default quantity to zero

  • visitationpto
    Asked on April 13, 2025 at 10:56 PM

    Hi there -

    We have buyers who are very confused about how each product we have is set to 1. Some are digitally challenged and do not understand that they must select the check box to place an order.

    How can I set the quantity of an item to 0 in payment settings?

    Thanks!

    Jessica

    Jotform Thread 26153021 Screenshot
  • Raymond JotForm Support
    Replied on April 14, 2025 at 12:24 AM

    Hi Jessica,

    Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to set the default quantity to zero. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    In the meantime, we can increase the size of your checkbox or improve its visibility using a few css codes.  Let me show you how:

    1. First, copy this code:

    /* change border width and color of products checkbox- 26153021*/
    .form-product-item .p_checkbox .select_border {
      border-width: 2px !important;
      border-color: red !important;
    }
    /* Ends here */

    2. Next, in Form Builder, click on the Paint Roller icon on the right and click on the Styles tab on the Form Designer menu.

    3. Then, scroll down to the Inject Custom CSS box and paste the codes there.

    Product List: Set default quantity to zero Image 1 Screenshot 20

    You may also adjust the px value and the color in the code as needed. That's it We also have a guide on How to Inject Custom CSS Codes that you can check out.

    Give it a try and let us know if you need any help.

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