Date picker icon is not displaying properly

  • goldenbond
    Asked on April 13, 2025 at 3:13 PM

    I have the same issue with the date picker icon on all our forms. Is there a resolution for this problem?

    Form URL: https://form.jotform.com/251025172062141

  • Reymae JotForm Support
    Replied on April 13, 2025 at 3:27 PM

    Hi goldenbond,

    When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. Rest assured that we’ll get back to you with an update as soon as we have one.

    Thanks for your patience and understanding, we appreciate it.

  • goldenbond
    Replied on August 7, 2025 at 7:35 PM

    The date icon on all our existing forms is a "bar" symbol at the right side of the date picker field. When users try to edit the date field the numbers get scrambled. This is very confusing for our users.

    Old form date field

    When I create a new form, the date picker field has a "calendar" symbol and the field can be edited.

    New form date field

    Is there any way I can edit our existing forms so the new date picker field with calendar symbol is displayed?

  • Mary JotForm Support
    Replied on August 7, 2025 at 7:47 PM

    Hi goldenbond,

    I moved your question to a new thread, and our team will help you with that here.

    Let us know if you have any other questions.