AI Agent: How to disconnect Gmail Agent

Hi there,

When I signed in to Jotform today I was prompted to integrate my Gmail account so that an AI Agent could create draft responses in Gmail to emails we receive. Sounded wrht a try, so I followed through. Now I have an AI agent responding to emails by writing drafts, none of which have impressed me so far, and I have no idea how to turn it off, or control/edit the agent. I cannot find out how to do anything about it and cannot find any helpful information on this feature. It's like it doesn't exsist, yet it continues to draft annoying emails and mark them as drafts. This is going to drive us nuts if we have to deal with this this week.

Please help. I am interested in this feature but not if I can't dial it in.

Thank you,

Matt.

Hi Matt,

Thanks for reaching out to Jotform Support. It is easy to disconnect your AI Agent to your Gmail account. Let me show you how:

1. On your AI Agent Builder, go to Publish.
2. Click on Gmail Agent.
3. Under Gmail Agent, click on the 3 dots beside the pencil icon on the Connected Account.
4. On the menu select Disconnect Account.

Give it a try and let us know how it goes.

Hi, thanks for being so quick. The AI interface is pretty new to me - found
it.
I would love to try this feature, but it's saying things like "*Let's get
started with your printing inquiry! Could you please provide the **project
name**?*" in response to a thread with a current client that gave very
detailed instructions. It's also an email thread that has already had an
...

Hi Matt,

I understand that you're looking for a way to refine the AI Agent's responses in Gmail. I'll look into how you can better tailor the AI Agent's responses to avoid generic or irrelevant suggestions.

To assist you better, could you provide more details about the specific settings or customization options you've explored within the AI Agent interface? Also, sharing examples of the detailed instructions from your client and the corresponding AI-generated responses would be helpful.

You can also check out this guide about Jotform’s Email Agent.

Reach out again if you need any other help.