Need help deleting Jotform account

  • die.luedde@gmx.de
    Asked on April 12, 2025 at 7:23 PM
    I'm trying to delete my Jotform account, but the instructions provided don't work. I need further assistance to complete this process.
  • Mary JotForm Support
    Replied on April 12, 2025 at 8:41 PM

    Hi there,

    Thanks for reaching out to Jotform Support. I checked, and your account is a Form User account, which means, it may have been created when you filled out a form. I am unable to delete it, what I can do is convert it to a Starter account, then delete it.

    Let us know if you would like to proceed.

  • Anne
    Replied on April 12, 2025 at 8:42 PM

    yes please! Thank you :-)

  • Mary JotForm Support
    Replied on April 12, 2025 at 8:44 PM

    Hi Anne,

    I went ahead and converted your account to a Starter account, then deleted it.

    Let us know if you have any other questions.

  • Anne
    Replied on April 12, 2025 at 9:01 PM

    Thank you very much!!

Your Answer