Issues with the PDF Form

  • Cordes_Sarah
    Asked on April 12, 2025 at 7:04 PM

    when converting to a PDF some of the sections are in the incorrect area. And I end up with a whole paragraph of my release for above the title for that section. The online form never look that way, but I am trying to attach this form to my client software for appointment and not have to contact each clients individually.

    how can I stop this or put things back in the proper order?

    thanks in advance

    Jotform Thread 26138371 Screenshot
  • Mary JotForm Support
    Replied on April 12, 2025 at 9:31 PM

    Hi Sarah,

    Thanks for reaching out to Jotform Support. I made a test on a cloned form, and I was unable to replicate the issue:

    Issues with the PDF Form Image 1 Screenshot 20

    I went ahead and cleared your form cache to refresh your forms, can you try downloading your fillable PDF again?

    Give it a try and let us know how it goes.

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