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cblack7830Asked on April 12, 2025 at 6:46 PM
I have credit/debit card and cash app as payments on form, https://www.jotform.com/build/220020932454040, I see summary of cashapp transactions in Cash but I don't see any payments in PayPal account. Does that mean nobody chose credit/debit card option? Can you tell me the login for the PayPay account?
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Cristy JotForm SupportReplied on April 12, 2025 at 9:20 PM
Hi Carol,
Thanks for reaching out to Jotform Support. I checked your form and it looks like you're using Square as your payment processor, with Cash App Pay enabled and not PayPal. Just to clarify, if a form responder makes a payment using a credit or debit card, that payment is processed through Square, not through your Cash App account. The same goes for Cash App Pay transactions, those are also handled under your Square account, just listed under a different method.
If you’d like to check the full list of transactions, including payment methods, you can log in to your Square dashboard directly to view all credit card and Cash App Pay transactions.
Let us know if you need any more help.
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