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TidelandsAsked on April 12, 2025 at 12:16 PM
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Royce JotForm SupportReplied on April 12, 2025 at 1:48 PM
Hi Tidelands,
Can you confirm if the user's issue is the same issue as the previous thread? If yes, you can simply follow the steps I've shared on the previous thread. But if it's a different issue, you can share with us the submission ID and the link to the specific form that the user is referring to so we can investigate and replicate the issue on our end.
Keep us updated and let us know if you need any more help.
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