Adding a N/A option for a mandatory question that uses Likert scale

  • Navas_Joaquin
    Asked on April 12, 2025 at 11:58 AM

    Hello,

    I would like to use mandatory questions using Likert scale. Is it possible to insert a Non/Applicable (N/A) option if the person cannot respond to the question? I realize that another I could make the question non-mandatory, but I want to make sure the user does not miss the question by accident. Thank you.

  • Adrian Besilla JotForm Support
    Replied on April 12, 2025 at 12:11 PM

    Hi Joaquin,

    Thanks for reaching out to Jotform Support. Unfortunately, it is not possible to add an N/A option in the Scale Rating field element. The options are based on a range between the lowest and highest value specified in the field property. Instead of Scale Rating field, you can use the input table element rather.

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