PayPal Business integration is missing from the payment gateway list

  • OOABPresident1
    Asked on April 11, 2025 at 1:54 PM

    I have done hundreds of forms and use PayPal Business as the integration choice. Why is it not an option anywhere anymore? I only have PayPal, which is not OK. It has a "pay later" option and does not have a credit card option.

    PayPal Business integration is missing from the payment gateway list Image 1 Screenshot 20

    Page URL: https://form.jotform.com/250958556518167
  • Deanne JotForm Support
    Replied on April 11, 2025 at 2:31 PM

    Hi Brent,

    Thanks for reaching out to Jotform Support. You are selecting the correct integration. The PayPal Business integration has been renamed to PayPal now so you can go ahead and choose that. As for enabling the credit card option, here's how to do that:

    1. In Form Builder, click on the Shopping Cart icon on the right of the Product List element, and on the right panel that shows, click on Settings.
    2. Then, click on the Wand icon and toggle to Yes the Show "Debit or Credit Card" option.
    3. Just click on the Connect button and connect your PayPal account.

    PayPal Business integration is missing from the payment gateway list Image 1 Screenshot 20

    That's it. You can check out our guide on How to Integrate PayPal with Jotform for more information.

    Let us know if you have any other questions.

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