Does Jotform have a direct HelpDesk integration?

  • Katy Moreland
    Asked on April 10, 2025 at 2:27 PM

    Hi - do you currently have an integration with a help desk (for IT service requests)?


    Thanks in advance for any direction that you can provide!

    Katy

  • Jason JotForm Support
    Replied on April 10, 2025 at 4:28 PM

    Hi Katy,

    Thanks for reaching out to Jotform Support. Jotform doesn't have direct integration with HelpDesk. But you can try to use Zapier and integrate a third-party app like HelpDesk into Jotform. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

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