I deleted an account and would to recreate it with the same e-mail address.

Hi, I deleted an account and would to recreate it with the same e-mail address.

Hi Jeferson,

Thanks for reaching out to Jotform Support. It's not possible to recreate a new account with the same email address you have used previously, unless you wait for about a month since the account is deleted. So, I have reactivated your deleted account that is associated with the email address in this ticket. If you have forgotten your password, you can perform a password reset. Let me walk you through the steps:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.