-
Rene KaufmannAsked on April 10, 2025 at 3:30 AM
Hello,
I want to reactivate my account but it says the email i alreday used and when I try to create a new one, it says the account was deleted. Can you make my email adress eligible again for a new account.Thanks
René -
Christine JotForm SupportReplied on April 10, 2025 at 7:41 AM
Hi Rene,
Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
We appreciate your patience while we work on a solution.
-
Christine JotForm SupportReplied on April 10, 2025 at 7:50 AM
Hi Rene,
I've gone ahead and reactivated your deleted account. You can now login to your account and change the email address so that you can use your old email address to create a new account. You can also use this account instead of creating a new one.
We also have a guide on How to Change Your Account Email Address that you can check out.
Let us know if there’s anything else we can help you with.
Your Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!