Send Autorespond email 1 hour after submission

  • RedIce
    Asked on April 10, 2025 at 12:06 AM

    Hello,

    How are you?

    Is there a way to send an auto email response within the first hour of the submission?


    Thank you

    Shannon

  • Jeric JotForm Support
    Replied on April 10, 2025 at 2:07 AM

    Hi Shannon,

    Thanks for reaching out to Jotform Support. The autoresponder email can be sent later, but the minimum is 1 day after submission. If you are interested, you can create a send email button on the Submission Tables. The downside is that you need to manually track the submission and click the send email button.

    While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Reach out again if you need any other help.

  • RedIce
    Replied on April 10, 2025 at 2:11 AM

    Hello,

    It seems that this has been requested many times over many years. Will this actually get done?

    It is a very important feature to have.


    Shannon.

  • Israel JotForm Support
    Replied on April 10, 2025 at 2:13 AM

    Hi Shannon,

    I understand that you're concerned about the status of the autoresponder email delay feature, especially since it has been requested by other users over the years. I want to assure you that we take all feature requests seriously. While I cannot guarantee if or when this feature will be implemented, I can confirm that your feedback has been escalated to our development team. They will evaluate the viability and demand for this feature as they plan future updates.

    In the meantime, the workaround suggested by Jeric is the only option available. We appreciate your understanding and patience.

    Let us know if you have any other questions.

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