I am getting this error when I am testing my form to upload documents.

  • cin6257
    Asked on April 9, 2025 at 10:10 PM

    I am getting this error when I am testing my form to upload documents Screenshot 20

  • Afzal JotForm Support
    Replied on April 10, 2025 at 6:05 AM

    Hi Cindy,

    Thanks for reaching out to Jotform Support. I checked your form and found that you have not set the public key in the File Uploader by Uploadcare widget. Let me show you how to add it to your form:

    1. Open your form in Form Builder, Next to the Widget, click on the Wand icon.
    2. In the General tab, you can set Public key.
    3. At the bottom of the Widget, click on Update Widget. That’s it.

    I am getting this error when I am testing my form to upload documents Screenshot 20

    Let us know if you have any other questions.

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