Shared Forms not showing in Collaborators Account

I have an account with a registration form. We live in a 55+ community and have 300 members using our form. Some are not comfortable trying to register using the email link from JOTFORM. We want to allow 3 of our team members to have access to the registration form at the same time so we can work together to get our members signed up. I looked up colaborattors which seemed like that would work for us, but they get the link to the form but when they go into their Jotform account it doesnt show any forms shared. They have signed up for the free account. Am I doing something wrong? Thank you

Hi Jill,

Thanks for reaching out to Jotform Support. You're definitely on the right track with using collaborators, and I’d be happy to explain how it all works. When you share your form through a collaborator link, your teammates can edit the form with you in real time. However, the form won’t show up in their My Forms dashboard because collaboration access is different from full ownership or shared forms in an account.

If you're looking to have the form actually appear in other users' accounts, that's something available with our Enterprise Plan. It lets you add users under the same organization and easily share forms with them. You can check out this guide on How to Share Forms With Other Users in Jotform Enterprise.

Another option you might find helpful is using the Assign Form feature. This works great if your team members help users fill out the form or submit it on their behalf. It allows them to access and fill out the form repeatedly or manage their own assigned submissions, which is perfect for group registration or similar tasks. You can check out this guide on Adding Assignees to Your Form.

Reach out again if you have any other questions.