Update Jotform Account Contact Info for New Owner

  • dhf_jotform
    Asked on April 8, 2025 at 6:13 PM

    How can we change the main user. Greg Daisa left the company. Thank you.


  • John JotForm Support
    Replied on April 9, 2025 at 3:01 AM

    Hi dhf_jotform,

    Thanks for reaching out to Jotform Support. I get that you want to update the contact person for your Jotform account. So if you mean you’d like to change the email address that's connected to it, you can do that in the account settings. Let me show you how to do it:

    1. On your My Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings. It should be open a new tab.
    2. Under Account on the left-side tab, your registered email address is at the Email section, click Edit on the right side.
    3. Enter your new email address and click on Save.

    Update Jotform Account Contact Info for New Owner Image 1 Screenshot 20 If the Require verification to change email option is enabled in your Security Settings, you will get an email message to verify the email address change request.

    verify email address change request Screenshot 52 Screenshot 52 Screenshot 32 Screenshot 31Finally, you will get an email message to verify the new email address of the account.

    verify email address Screenshot 63 Screenshot 63 Screenshot 43 Screenshot 42

    We also have a guide on How to Change Your Account Email Address that you can check out. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Give it a try and reach out again if you have any other questions.

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