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Rick_MendozaAsked on April 8, 2025 at 2:39 PM
Is there documentation on how to decrypt Api responses when using an access code via encryption 2.0.
I am looking at decoding the response once received from an Api pull. It used to be done with a key file, but now I can't find any documentation or answers on the new method.
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Jovanne Support Team LeadReplied on April 8, 2025 at 8:09 PM
HI Rick,
Thanks for reaching out to Jotform Support. At the moment, we don’t have public documentation available specifically for decrypting API responses when using Encryption 2.0 with an access code. You're correct that previously, decryption was done using a private key file — however, with the new Encryption 2.0 method, the process has changed slightly.
To make sure you get the most accurate guidance, I’ve escalated this to our developers for further review.
Let us know if there's anything else we can do for you.
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Rick_MendozaReplied on April 9, 2025 at 12:14 PM
It has been almost 2 years since the announcement made August 3rd of 2023, and I have read posts talking about this subject since January of 2024. I do not see a way to use the old encryption method, using a key file to unlock the table.
With that said,
- Is this even in the development roadmap?
- Is there a way to have a new form use the old method?
- If the old method was removed, can we have it re-added?
- Can I have a timeline on this feature or know if this feature will never be added?
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Reymae JotForm SupportReplied on April 9, 2025 at 1:46 PM
Hi Rick,
My colleague, Jovanne, has already escalated the issue to our relevant team. Rest assured that we’ll get back to you with an update as soon as we have one.
Thanks for your patience and understanding, we appreciate it.
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Albright_WilliamReplied on May 12, 2025 at 4:48 PM
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Reymae JotForm SupportReplied on May 12, 2025 at 5:15 PM
Hi William,
I answered your other question on a new thread. You can go ahead and check that out here.
Let us know if there’s anything else we can help you with.
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