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intellicardusaAsked on April 8, 2025 at 1:32 PM
I am trying to clone this form https://form.jotform.com/intellicardusa/intellicardusa-stephen-braggs-form
However, when I create the new form https://form.jotform.com/250975325199165 my payment options do not show up and in the builder it doesnt even let me set up payment widgets
This is something that has never happened before and I dont know why or how to fix it
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Kyle JotForm SupportReplied on April 8, 2025 at 5:07 PM
Hi Steven,
Thanks for reaching out to Jotform Support. I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this, we just need to switch to another payment gateway to Paypal. Let me show you how:
- In Form Builder, click on the Add Form Element menu on the left side of the page.
- Under the Payment tab, click on the Three Dots icon next to the Payment method you used and click on Switch to Another Gateway.
- Choose Paypal and click on Use Selection then in the window that opens click on OK.
Give it a try and let us know how it goes.
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intellicardusaReplied on April 8, 2025 at 8:14 PM
I understand however, look at the difference between the 2 ..
I need the payment to be a requirement before submission and now I cant even move it up to where it should be
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intellicardusaReplied on April 8, 2025 at 8:17 PM
forget it I think I have it figured out correctly
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