ID#25860641 - Cannot receive reset password link from jotform

  • Andrew Bush
    Asked on April 8, 2025 at 1:12 PM

    Hello, I've been having problems receiving password reset request to my email at abush@familyconnectionsnj.org. See Help Center thread ID#25860641. Credit card ending in 7576 was the payment method. I would also like to change the email address where these would go to.

  • Manilene JotForm Support
    Replied on April 8, 2025 at 1:41 PM

    Hi Andrew,

    Thanks for reaching out to Jotform Support. It looks like you’ve also raised this question in another thread. To avoid any confusion and ensure continuity, I recommend referring back to that thread, as my colleague has already been assisting you there. You can check out our reply to that here.

    Give it a try and let us know if you need any help.

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