Skip page condition not working for all single choice options

  • NUOLLI
    Asked on April 8, 2025 at 12:05 PM

    My skip to page condition only works for first single choice option.

    I have three choices on a single selection box. Each selection should skip the other two pages. Only the first option skips the correct pages. The second option skips one of the pages. The third option does not skip any of the pages.

    Am I setting this up wrong?

    Thanks,


  • Jan JotForm Support
    Replied on April 8, 2025 at 4:05 PM

    Hi OLLI,

    Thanks for reaching out to Jotform Support. I understand that this is taking longer to solve than expected. I need just a bit more time to come up with a solution. I’ll get back to you as soon as I have one.

  • Jan JotForm Support
    Replied on April 8, 2025 at 4:32 PM

    Hi OLLI,

    Please test my cloned form and see if that works for you. You can clone it to check my condition settings and you can copy it.

    Skip page condition not working for all single choice options Image 1 Screenshot 60

    Let me know if you have any questions on the condition setup. Here's what my condition looks like and you can copy it or clone my form to check it further:

    Skip page condition not working for all single choice options Image 2 Screenshot 71

    Cloning your forms using a form URL is easy to do. Let me walk you through it:

    1. Open your My Forms page and click on Create Form on the top-left side of the page.

    Skip page condition not working for all single choice options Image 3 Screenshot 82

    2. In the window that opens up, click on Import Form

    Skip page condition not working for all single choice options Image 4 Screenshot 93

    3. In the next window, click on From a Webpage

    4. Paste the form link into the Enter URL field and click on Create Form.

    Skip page condition not working for all single choice options Image 5 Screenshot 104

    After cloning your form, it'll open up in Form Builder automatically. Now, you can edit the way you want it and publish it.

    Give it a try and let us know if you need any other help.

  • Lory
    Replied on April 9, 2025 at 1:00 PM

    Hi Jan,

    This worked! Thank you for sending the conditions. I don't think I would have been able to figure them out. I will save these for future forms.

    Best,

    Lory / OLLI

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