Data not collected in Google Sheet

Even after recieving the submission done , cant capture the data in google sheet connected , please support & assist

Hi Rahusaini24,

Thanks for reaching out to Jotform Support. I checked and see that your Google Sheets is integrated correctly. Can you remove the Google Sheet integration, then add it again? First, we’ll remove the existing Action. Let me show you how to do it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left, click on Integrations and select the Google Sheets integration.
3. Then, hover over the Action section and click on the Three Dots icon.
4. In the dropdown menu, select Delete Action, and in the window that opens click on Yes, Discard.

Now, let's connect the Google Sheets Integration again:

1. While in Google Sheet Integration settings, click on the Add New Action button.
2. Now, select an action and click on Next.
3. Then, click on Add Action and customize settings as you want.
4. Once you finish customizing, click on the Save button at the bottom right of the settings.

We also have a guide about How to Integrate Forms With Google Sheets that you can check out.

Give it a try and let us know how it goes.