Unable to integrate Stripe with the form

  • Tee
    Asked on April 7, 2025 at 1:43 PM

    Hi! I have been trying to connect my Stripe account to my product list/checkout form but when I click on Stripe, it just spins. I've attempted to do it through PayPal, Apple Pay, and Google pay and it does the same thing. Please help :)

  • Gaud JotForm Support
    Replied on April 7, 2025 at 5:11 PM

    Hi Tee,

    Thanks for reaching out to Jotform Support. Can you clear your safari web browser's caches; then try again? You can use the Google browser or Google Chrome browser's incognito mode as well. Do note that when you clear your web browser caches; you will be automatically logged out from many websites. If the issue persists, can you share with us the form URL in question so, we can check and find out what's going on? Have you tried using the different internet connection yet?

    Give it a try and let us know how it goes.

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