Notifications via Board Activity

  • Kevin_Chambers
    Asked on April 7, 2025 at 12:34 PM

    I have a Form and a Board, and that is working out beautifully. What I can't figure out how to do is notify via e-mail the submitter of the form once the activity in the board has been moved to the complete phase so that the submitter knows that the task is complete. Can you assist?

    Thanks!

    Kevin Chambers
    256-606-9673
    kevin@marmac.us

  • Aries JotForm Support
    Replied on April 7, 2025 at 3:12 PM

    Hi Kevin,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Aries JotForm Support
    Replied on April 8, 2025 at 2:17 PM

    Hi Kevin,

    You can use the comment feature in the completed task and mention a recipient via email address using the @ option followed by their email address. You can also set how you want them to access the board, like commenters or collaborators. Let me show you how to do it:

    1. In Jotform Boards, click on the completed task.

    2. Click on the Comment text field and enter @ followed by the email address.

    Notifications via Board Activity Image 1 Screenshot 30

    3. Click on the Commenter to change the access, and click on the Comment button once done.

    Notifications via Board Activity Image 2 Screenshot 41

    You can check out our guides about Jotform Boards

    Give it a try and let us know if you have any other questions.

Your Answer