Autoresponder Email: View Submission button is not working

Please watch my video. The view submission button is not working.

Video: https://www.awesomescreenshot.com/video/38449810?key=95575bd11c7ef8be7bdc4cbea489a67c

Hi Pianos_EPG,

Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Thanks for your patience, we appreciate it.

Hi Pianos_EPG,

I found out that your View Submission button is missing the submission link. You must hyperlink the View Submission. You can use this link, https://www.jotform.com/submission/{id}. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
2. Click on Emails on the left side of the screen.
3. Hover over the Autoresponder email and click on the pen icon.
4. Click on the View Submission button and use Command + K or CTRL + K to hyperlink.
5. Enter this link, https://www.jotform.com/submission/{id} and click on Ok.
6. Finally, click on Save

Give it a try and let us know how it goes.