Getting 404 error code.

  • Emma
    Asked on April 5, 2025 at 5:35 PM
  • Cristy JotForm Support
    Replied on April 5, 2025 at 9:02 PM

    Hi Emma,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue so we can help you with it? If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Getting 404 error code Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Getting 404 error code Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

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