Image is not showing up on form

Our header image shows up fine, but the image we added today does not appear. We tried using both JPG and PNG images and tried resizing the images yet they still do not appear.

https://form.jotform.com/243344165876161

Hi Scott,

Thanks for reaching out to Jotform Support. I test your form, and I easily replicated the issue. The image element is empty/blank in the form. Check out the screenshot below that shows the issue:

Let me look into it and get back to you with a solution.

Hi Scott,

I found a solution. It's really easy to fix. Let me show you how:

1. First, copy this CSS code:

li[data-type="control_image"] .form-input-wide div img {

  opacity: 1.0;

}

2. In Form Builder, click on the Paint Roller icon on the right side of the page to open Form Designer.

3. Now, in the Form Designer menu, click on the Styles tab, scroll down and paste the code into the Inject Custom CSS box. That’s it. The code is automatically saved.

You can check out also the result on my test form here.

Give it a try and let us know if you need any more help.

Thank you, Jonathan. That worked! Will I need to do that every time I add an image to a new form?

Hi Scott,

From what I saw, the issue only happens on this form. If you create a new form, and add an Image element, there's no need to do the same add CSS code.

Let us know if you need any more help.