Dynamic QR Code widget isn’t displaying on the form

  • cdedevelopmentpr
    Asked on April 3, 2025 at 6:33 PM

    Hi!

    I made a form and followed all the steps to create a QR Code after the form submission as a confirmation. But I cant see the QR code in the form nor the confirmation email or Thank You page.

    I have tried everything



  • Lara JotForm Support
    Replied on April 4, 2025 at 2:24 AM

    Hi cdedevelopmentpr,

    Thanks for reaching out to Jotform support. When I cloned and tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers.

    Thanks for your patience and understanding, we appreciate it.

  • Connor JotForm Support
    Replied on April 9, 2025 at 2:25 AM

    Hi,

    Thanks for using Jotform. The issue has been fixed. Please delete your current Dynamic QR Code widget and add a new one to your form. Keep in mind that deleting a field will delete it's related data, so you might consider backing up your data.

    Let us know if you need any other help.

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