Receiving email when someone leave the form without submitting it.

Additionally I'd like to receive notification emails when someone has started a submission but abandons before submitting. It appears last someone asked this is not possible in 2024, have there been any updates to that functionality?

Hi Ted,

Unfortunately, it is not possible to receive notification email if user abandons the form without submitting it, unless you have enabled the Save and Continue feature and users used it. If someone used the Saved and Continue feature, it will be marked as Incomplete Submissions. You can also view your Incomplete Submissions in Jotform Tables. Let me show you how:

1. On your My Forms page, select the form you want to check for incomplete submissions.
2. In the upper-left corner, next to the Create Form button, click on Submissions.
3. In Tables, click on the Three Dots icon next to your form's name, and then in the dropdown menu, click on Incomplete Submissions.
4. In the Incomplete Submissions menu, hover over the submission and click on View. This will open the form with the incomplete submission in a new tab.

If you want to delete the incomplete submission:

1. In the Incomplete Submissions menu, hover over the submission and click on the Trash Can icon.
2. In the window that opens, click on Delete Data.

If you want to delete multiple incomplete submissions at once:

1. In the Incomplete Submissions menu, select the submissions in the list and click on Delete.
2. In the window that opens, click on Delete Data and that's it.

 You can also check out our guide about How to View Incomplete Submissions in Jotform Tables for more information.

Give it a try and let us know if you need any other help.