Is there a delay to apply the new knowledge in AI agent assitant and when it is embedded?

  • ron_brush
    Asked on April 3, 2025 at 1:57 PM
    Is there a delay from the time training happens to when the AI agent on the website is aware of the training set? Or should it occur real-time?
  • Kim JotForm Support
    Replied on April 3, 2025 at 2:14 PM

    Hi Ron,

    There shouldn't be a delay, but to avoid getting any errors, we highly suggest to re-embed the AI agent assistant after you've made some changes to it. We recommend to only embed the AI agent assistant after it is finished.

    Reach out again if you have any other questions.

  • ron_brush
    Replied on April 3, 2025 at 4:26 PM

    Hi Kim,

    Thanks for the response. Can you explain how we should re-embed the AI Agent in the website? The link is the same. It's unclear how deleting the link and re-embedding the same link would change it's behavior.

    Thanks, Ron


  • Kim JotForm Support
    Replied on April 3, 2025 at 4:47 PM

    Hi Ron,

    This is to make sure that the changes will be applied, as sometimes an error occurs if it was not re-embedded after an update. Though, the coding is the same, we really suggest to re-embed it after any changes but if you believe that it will not affect the setup, you may continue not re-embedding the AI agent assistant after some changes.

    Reach out again if you have any other questions.

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