Why I'm almost at my limit if I just have 2 submissions?

  • Hairbyduffyy
    Asked on April 3, 2025 at 12:17 AM

    Hello! I only have 2 forms in my account but it’s telling me I’m almost at my limit. How do I clear my data and why is it getting full so fast?
    thank you!

  • Rene JotForm Support
    Replied on April 3, 2025 at 12:24 AM

    Hi Heather,

    Thanks for reaching out to Jotform Support. When I checked your account, I saw that it was nearly reaching its account uploads limit. I then manually recalculated your account uploads and it goes down to 26.83 MB /1000.00 MB used. So, the issue was due to the system not being able to automatically recalculate your account usage. You should now be able to continue working with your forms.

    Let us know if there's anything else we can help you with.

  • Hairbyduffyy
    Replied on April 3, 2025 at 12:30 AM
    Thank you!!!!
    Sent from Yahoo Mail for iPhone
    ...
  • Hairbyduffyy
    Replied on April 3, 2025 at 8:40 PM
    Thank you so much!!
    Sent from Yahoo Mail for iPhone
    ...
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