The app is being prefilled with the account owner's name

  • Villarouel
    Asked on April 2, 2025 at 3:27 PM

    I created an onboarding app however when i email the app to applicants, ALL the forms are prefilled with my name. How can I delete the name field?

  • Mary JotForm Support
    Replied on April 2, 2025 at 10:29 PM

    Hi Carol,

    Thanks for reaching out to Jotform Support. If you are accessing your App while logged in to your Jotform account, your name and email field will be prefilled. You can try logging out of your account, then try accessing the app. Also, you can turn off Allow Browser Autocomplete in your form settings. Let me show you how:

    1. In Form Builder, go to Settings.

    2. Click on the Show More Options button, then scroll to the bottom.

    3. Under Allow Browser Autocomplete, change it to No.

    The app is being prefilled with the account owners name Image 1 Screenshot 20

    Give it a try and let us know if you have any other questions.

  • Villarouel
    Replied on April 3, 2025 at 9:14 PM

    Thank you. That was helpful.

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