Form Inbox will not Load

  • George_Alyssa
    Asked on April 2, 2025 at 11:31 AM

    Form inbox will not open. It just loads and loads with no luck. I tried clearing my cache & cookies, I tried a different browser, and nothing has worked.

  • Eduarda JotForm Support
    Replied on April 2, 2025 at 2:38 PM

    Hi George_Alyssa

    Thanks for reaching out to Jotform Support. Could you please try logging out and log in again, then access the form's Inbox?

    Reach out again if you need any other help.



  • Eduarda JotForm Support
    Replied on April 2, 2025 at 11:41 PM

    Hi George_Alyssa,

    If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we hear back from you, we'll be able to help you with this.

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