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FirstFinancialLLCAsked on April 1, 2025 at 6:05 PM
I have a sign builder form that automatically gets sent out for signatures as part of my work flow. When this document is signed, how do I set a specific email address to receive the notification?
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Karlo JotForm SupportReplied on April 2, 2025 at 6:33 AM
Hi Carolyn,
Thanks for reaching out to Jotform Support. Currently, it is not possible to have another recipient email address in the sign document to receive the notification email. The Jotform account email address will always receive the notification emails using the Jotform sign and E-Signature to Your Form. As a workaround, you can use the Smart PDF Forms so you can choose a recipient email to receive a notification email. Jotform makes it easy to integrate your PDF files using Smart PDF Forms. Let me walk you through it:
1. In My Workspace, on the upper left side of the screen, click on Create.
2. On Create a Form, click on Smart PDF Forms.
3. Upload a PDF file Document.
4. Add the necessary fields and customize them using the Add Form Element menu on the left side of the page.
Sometimes, the fields that are automatically created in the PDF file will be in the wrong place. If that happens, you'll have to move and resize the fields. Check out the screencast below to see how to do that:
That's it. The final preview will look like the one below:
Give it a try and let us know if you need any help.
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