Sign Builder Form

  • FirstFinancialLLC
    Asked on April 1, 2025 at 6:05 PM

    I have a sign builder form that automatically gets sent out for signatures as part of my work flow. When this document is signed, how do I set a specific email address to receive the notification?

  • Karlo JotForm Support
    Replied on April 2, 2025 at 6:33 AM

    Hi Carolyn,

    Thanks for reaching out to Jotform Support. Currently, it is not possible to have another recipient email address in the sign document to receive the notification email. The Jotform account email address will always receive the notification emails using the Jotform sign and E-Signature to Your Form. As a workaround, you can use the Smart PDF Forms so you can choose a recipient email to receive a notification email. Jotform makes it easy to integrate your PDF files using Smart PDF Forms. Let me walk you through it:

    1. In My Workspace, on the upper left side of the screen, click on Create.

    Sign Builder Form Image 1 Screenshot 70

    2. On Create a Form, click on Smart PDF Forms.

    Sign Builder Form Image 2 Screenshot 81

    3. Upload a PDF file Document.

    Sign Builder Form Image 3 Screenshot 92

    4. Add the necessary fields and customize them using the Add Form Element menu on the left side of the page.

    Sign Builder Form Image 4 Screenshot 103

    Sometimes, the fields that are automatically created in the PDF file will be in the wrong place. If that happens, you'll have to move and resize the fields. Check out the screencast below to see how to do that: 

    Sign Builder Form Image 5 Screenshot 114

    That's it. The final preview will look like the one below:

    Sign Builder Form Image 6 Screenshot 125

    Give it a try and let us know if you need any help.

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