How do I make the appointment time slot that was canceled to be available again?

If someone signed up for a time slot on my jotform, and later wanted to relinquish their time slot, how do I make that time slot an available option again?

Hi Emma,

Thanks for reaching out to Jotform Support. For the timeslot to be available again, you need to delete & purge the submission of that person in your Jotform Tables. Let me show you how:

1. In your Jotform Tables, click the checkbox of the submission who canceled the appointment.
2. Click the Delete Button at the upper right part of the page.
3. In the pop-up, click on Move to Trash.

Once the submission is moved to trash, you can easily delete your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the warning window, click on the Delete button to confirm.

To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF.

Once done, the canceled appointment slot should be available again in your appointment.

Give it a try and let us know if you need any help.