Form responses are not showing in the PDF Editor

  • jono.unltd
    Asked on April 1, 2025 at 4:07 PM

    I am trying to review responses from my form. When I am in PDF Editor, I do not see some responses. They are missing. However, when I go to the Tables section to go through my form, I see the responses there. Why are these responses not showing up consistently?



  • Israel JotForm Support
    Replied on April 1, 2025 at 10:58 PM

    Hello Jonathan,

    Thanks for reaching out to Jotform Support. Can you send me the link to your form so I can take a look at it for you? Also, It would help us to understand what’s happening if you could take a screenshot of what is showing in your PDF editor. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.


  • jono.unltd
    Replied on April 2, 2025 at 12:34 AM

    Form:
    https://form.jotform.com/220227228819254


    Form responses are not showing in the PDF Editor Image 1 Screenshot 20

    When I opened PDF Editor, it only now just asked me if I want to proceed with updates and then now the data appears there at the bottom. Not sure why I wasn't given the option to proceed with updates before, but it appears that this has now resolved the issue.

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