Unique ID Increments Not Syncing

Hello,

I'm running into an issue now with this. The generated field is not synced with the same number increments as the short text field.

Can you help me troubleshoot this? Thanks very much!

Hey Kyle,

• 
• Kyle
• Jotform Support
• Replied on April 1, 2025 at 1:59 PM
• Hi David,
• To avoid confusion, I moved your other question to a new thread and helped you with that here.
• Reach out again if you have any other questions.

I see the new thread but it doesn't seem like your reply to my question posted here

Hi David,

When I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers. Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding, we appreciate it.

Hey Kyle,

Ok! Standing by till I hear back from your team - thanks very much!

David

Hello - does your team have any updates for this? Our current project is on hold until we can resolve this issue. Thank you

Hi David,

There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

We really appreciate your patience and understanding while we’re looking into this.

Ok, thanks Kyle. Appreciate you guys working to get us a timely solution!

Hello, does your team have any updates on this issue? We really need to move forward with our project and would really appreciate anything you could do to expedite resolving this issue. Thank you

Hi David,

I understand you're following up on the Unique ID increment syncing issue and need an update to proceed with your project. Our developers are still working on it, and I have again emphasized the urgency of this matter to them. We appreciate your continued patience.

Thanks for your patience, we appreciate it.

Hey Kyle - any updates here? Is there anything we can do to expedite this?

Hi David,

There are no new updates yet from our developers regarding the Unique ID increment syncing issue. We understand the urgency and have emphasized the priority of this matter to the team.

Thank you for your continued patience and understanding.