My Square Integration connection is continuing to fail

  • CSM96LLC
    Asked on April 1, 2025 at 1:10 PM

    The connection isnt working. Several have tried to register and pay. It doesnt accept payments. This isnt the first time. In fact I am considering moving to another platformn because of this issue. it continues to loop and loop when trying to connect. Please advise.My Square Integration connection is continuing to fail Image 1 Screenshot 20

    Page URL: https://form.jotform.com/232114248094148
  • Ronald JotForm Support
    Replied on April 1, 2025 at 4:57 PM

    Hi CSM96LLC,

    Thanks for reaching out to Jotform Support. When I checked your form, it looks like the Square Payment Integration is already connected.

    My Square Integration connection is continuing to fail Image 1 Screenshot 20I went ahead and cleared your form cache, as this typically fix minor form issues. If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

    Let us know if there’s anything else we can help you with.

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