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EmilyAsked on April 1, 2025 at 10:06 AM
I accidentally signed up with my personal account so the submissions are going there but I really need them to go to my work account which is Willowshade.ink@gmail.com Is there any way I can redirect them without deleting the form and redoing it aaaallover again?
thx, em
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Shaina JotForm SupportReplied on April 1, 2025 at 12:55 PM
Hi Emily,
Thanks for reaching out to Jotform Support. I understand that you don't want to receive the notification email on your personal email, you can easily Set Up a Notification Email and add the email you want to receive all the notifications of submissions. Let me show you how:
1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Now, click on Add Email.
4. In the list that comes up, select Notification Email.
5. In the center of the next window, click on the Recipients tab.
6. Now, just enter your email address into the Recipient Email field, and click on Save. That's it, you're done.
If this is not what you meant, could you provide further details?
Give it a try and reach out again if you need any help.
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emilygrace36pReplied on April 1, 2025 at 1:05 PMHi!
Thank you very much for solving this for me, that’s exactly what I meant!
Thanks again!
Emily :)
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