Product list: Adding tax or service fee option

  • Tyler_Roach
    Asked on March 31, 2025 at 8:19 PM

    I am trying to add a tax or service fee to the total so it can be included in the payment, but I cannot find that option. The steps in the guide do not match what is on my screen. I don't have those options. Please help.

  • Mahmoud JotForm Support
    Replied on April 1, 2025 at 6:29 AM

    Hi Tyler,

    Thanks for reaching out to Jotform Support. I checked your form and noticed that you have configured the Tax fee in your product list successfully:

    Product list: Adding tax or service fee option Image 1 Screenshot 40

    If you're referring to something else, you can share more details with us. Also, you can take a screenshot if this will help us more to provide a solution. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Product list: Adding tax or service fee option Image 2 Screenshot 51

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Product list: Adding tax or service fee option Image 3 Screenshot 62 That's it. Once we hear back from you, we'll be able to help you with this.

Your Answer