How to retreive encrypted submission access code

  • the11johnsons
    Asked on March 31, 2025 at 7:54 PM

    This is my bridal shower RSVP link and i need to be able to see where people are coming or not. I turned off the encrypted submissions now but i wanted to make sure i am about to unlock the 2 who have already been submitted, can you please help

  • Richie JotForm Support
    Replied on April 1, 2025 at 6:27 AM

    Hi the11johnsons,

    Thanks for reaching out to Jotform Support. Encrypted forms use end-to-end encryption, meaning your access code is encrypted on JotForm’s side. Because of this encryption, we do not have access to your data. If you forget your access code, unfortunately, the data will be lost as there is no option to retrieve it. We recommend storing your access code in a secure location or choosing one that’s easy for you to remember. You can check out this link for more information on Encrypted forms.

    Reach out again if you have any other questions.

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