How to change email address while my current email is already deleted

  • coachjodyonmyside
    Asked on March 31, 2025 at 2:11 PM

    My account is listed under an old, deleted email address. However, Jot Form will not allow me to change it to my new email address without a code that they're sending to the old, DELETED address. PLEASE HELP.

  • Shaina JotForm Support
    Replied on March 31, 2025 at 5:14 PM

    Hi Jody,

    Thanks for reaching out to Jotform Support. Can you provide us which email address you wanted to use? That way, we can try to update the email address on our end.

    As soon as we hear back from you, we can move forward with a solution.

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