Need email receipt issued for ordered items

  • donnadamon
    Asked on March 31, 2025 at 1:09 PM

    We have a golf outing where each player get's $500 to spend in an online Pro Shop and are given a promo code to enter at checkout.

    Most players stay under the $500 and are not issued a receipt - is there a way to have a receipt issued for these players?

    As it is right now, the only players that receive a receipt are those that exceed the $500 limit and have to use their credit card to cover the difference.

  • Ronald JotForm Support
    Replied on March 31, 2025 at 2:22 PM

    Hi Donna, 

    Thanks for reaching out to Jotform Support. You can easily Generate an Invoice for Your Payment Form in Jotform. Let me show you how:

    1. In Form Builder, select the Product List element and click on the Wand icon to open Payment Settings. (If you are using the Purchase Order element instead of a Payment Gateway, the icon will appear as a Shopping Cart.)
    2. In the menu on the right, click on the Invoice tab and toggle Yes the Enable Invoice option.
    3. Enter your Business Details, and if you want to attach them to emails, scroll down to the Attach to Emails section and select the email you want and you're all set.

    Need email receipt issued for ordered items Image 1 Screenshot 30 If you'd like to review your invoice, click on the Preview Invoice button in the Payment Settings menu. Check out the screencast below to see an example of it:

    Need email receipt issued for ordered items Image 2 Screenshot 41 Give it a try and let us know if you need any other help.

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