Translate/edit the text underneath the form title when the form link is shared

  • Ellie_Care
    Asked on March 28, 2025 at 7:22 PM

    Im having a problem when sharing my forms link through whatsapp. When the link is copy to a someonse chat it shows correctly the name of the form i have given it to (which is in spanish since we are making it in spanish since we are doing it in Argentina) but there is a sublabel which is in english. I would like to know if there is anyway to change or configurate the language of this sublabel or change the message.

    Thank you very much,

    Agustin

    Jotform Thread 25707051 Screenshot
  • Lorenz JotForm Support
    Replied on March 29, 2025 at 12:55 AM

    Hi Agustin,

    Thanks for reaching out to Jotform Support. Unfortunately, it's not possible to translate the text underneath the form title, when the form link is shared.

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • Ellie_Care
    Replied on March 29, 2025 at 8:17 AM

    Hello Lorenz,

    Thank you for your response! Even though there is no feature to change the text or language of the snippet , is there any way the support team could change this text directly? I'm looking forward to change the language since my users are elderly Spanish speakers so seeing something in english might confuse them or even make them doubt of the veracity of the link in which case they won't complete the form.

    Thank you once again,

    Agustin

  • Myla JotForm Support
    Replied on March 29, 2025 at 8:54 AM

    Hello Agustin,

    Unfortunately, CSS is not possible to change this language on the snippet. My colleague have already escalated this to our team for a feature request and if there is any update on this request, we will circle it back to this thread.

    Thanks for your patience, we appreciate it.

  • Ellie_Care
    Replied on March 29, 2025 at 3:42 PM

    Hi Myla,

    Thank you for the reply. Looking forward to receiving news on the issue since it will help us a lot.

    Many thanks,

    Agustin


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