How to change the Digest email sender?

  • forthatlanta
    Asked on March 28, 2025 at 5:33 PM

    Hi JotForm,

    How can I change the JotForm digest email sender information?

  • Silvano JotForm Support
    Replied on March 28, 2025 at 8:35 PM

    Hi Jared,

    Thanks for reaching out to Jotform Support. You can setup your email as email sender via SMTP but this is for all emails including Notification and Autoresponder emails. It's easy to use your Gmail Account as your Email Sender in Jotform. Let me show you how:

    1. On your Settings page, in the Sender Emails section, click on the Add Sender Email button.

    How to change the Digest email sender? Image 1 Screenshot 60

    2. In the window that opens, select Google and click on Continue.

    3. In the next window that pops up, connect your Google Account.

    How to change the Digest email sender? Image 2 Screenshot 71

    4. After connecting your account, click on Send Test Email in the Google SMTP Configuration menu to check if it’s set up correctly, then click on Save and that's it.

    How to change the Digest email sender? Image 3 Screenshot 82Now, when setting up your notification or autoresponder emails, you'll be able to select your Google account as the sender:

    How to change the Digest email sender? Image 4 Screenshot 93If you change your Google password or permissions for Jotform, this setup will no longer be valid, and you’ll need to click on the Refresh button on your Settings page:

    How to change the Digest email sender? Image 5 Screenshot 104You might also want to check out these guides about How to Use Your Gmail Account as Your Email Sender via SMTP and Setting Up Email Notifications.

    Give it a try and let us know if you need any help.

  • forthatlanta
    Replied on March 29, 2025 at 8:43 AM

    Hi Silvano,

    I am wanting to change this information for the digest emails, is this possible?

  • Silvano JotForm Support
    Replied on March 29, 2025 at 8:54 AM

    Hi Jared,

    If you use SMTP it will change the sender email for Digest Emails, Notification and Autoresponder. Unfortunately, there's no option to solely change the email sender for Digests emails currently. While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know. 

    In the meantime, reach out to us if you need any other help.

  • forthatlanta
    Replied on March 30, 2025 at 11:16 AM

    Hi Silvano,

    I have 3 emails set up as senders, I ran a test and the email comes from noreply@jotform.com.How to change the Digest email sender? Image 1 Screenshot 20

  • Mark Alan JotForm Support
    Replied on March 30, 2025 at 11:31 AM

    Hi Jared,

    I understand you're still encountering issues with the digest emails sending from noreply@jotform.com even after setting up SMTP. My colleague Silvano has already escalated this issue to our developers. The feature you're looking for, to change the sender email specifically for digest emails, is not yet possible. Our developers are aware of your request and will consider it for future updates. We appreciate your patience and understanding. In the meantime, if you have any other questions or need further assistance, don't hesitate to reach out.

    Let us know if you have any other questions.

Your Answer