Billing issue: Didn't get the 50% discount

Hello,

We just signed up with ya’ll and don’t see the 50% reflected on the invoice. 

Will you please correct. Thanks!

Hi John,

Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team about this. We'll get back to you as soon as we get an update from them.

Thanks for your patience, we appreciate it.

Hi John,

I just heard back from our relevant team, and the 50% discount only applies on yearly subscriptions. Since you upgraded to a monthly subscription, the discount did not apply.

Let us know if there’s anything else we can help you with.